Help Desk Support - Minor
The Help Desk Support minor is designed to complement a wide range of majors. The curriculum includes coursework focused on computer hardware, usability design, application software, local area network troubleshooting and help desk methods and technologies.The program is flexible to tailor to each student's interests and career goals.
Fully Offered At:
- Ashtabula Campus
- East Liverpool Campus
- Geauga Campus
- Kent Campus
- Salem Campus
- Stark Campus
- Trumbull Campus
- Tuscarawas Campus
Admission to a minor is open to students declared in a bachelor’s degree, the A.A.B. or A.A.S. degree or the A.T.S. degree (not Individualized Program major). Students declared only in the A.A. or A.S. degree or the A.T.S. degree in Individualized Program may not declare a minor. Students may not pursue a minor and a major in the same discipline.
|IT 11009||COMPUTER ASSEMBLY AND CONFIGURATION||4|
|IT 12000||INTERMEDIATE OFFICE PRODUCTIVITY APPS||3|
|IT 21100||LOCAL AREA NETWORK TROUBLESHOOTING||3|
|IT 36308||ERGONOMICS IN COMPUTER SYSTEMS||3|
|IT 36340||HELP DESK SUPPORT||3|
|Information Technology Upper-Division Elective (IT 30000 or 40000 level)||3|
|Minimum Total Credit Hours:||19|
|Minimum Minor GPA|
- Minimum 6 credit hours in the minor must be upper-division coursework (30000 and 40000 level).
- Minimum 6 credit hours in the minor must be outside of the course requirements for any major or other minor the student is pursuing.
- Minimum 50 percent of the total credit hours for the minor must be taken at Kent State (in residence).